Last Updated: October 2025
Company Name: WestBridge Holidays
Website: www.westbridgeholidays.com
Email: contact@westbridgeholidays.com
Phone: +44 7848 161277

1. Introduction

At WestBridge Holidays, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our visa and travel services.
We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or providing your information, you agree to the terms of this policy.

2. Information We Collect

We may collect the following personal information from you:

• Personal Details: Name, date of birth, nationality, passport details (if required for visa services).
• Contact Information: Email address, phone number, WhatsApp number, and address.
• Travel Information: Destination preferences, travel dates, and purpose of travel.
• Technical Data: IP address, browser type, and usage data through cookies.

We only collect information that is necessary to provide our visa and travel assistance services.

3. How We Use Your Information

Your personal data is used to:

• Process visa applications and travel service requests.
• Communicate updates, confirmations, and support regarding your application.
• Improve our website, services, and customer experience.
• Send marketing updates and promotional offers (only with your consent).
• Comply with legal and regulatory requirements.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your Consent – when you voluntarily provide information through our forms or subscribe to updates.
• Contractual Necessity – when data processing is required to deliver our visa or travel services.
• Legal Obligation – when we are required to retain certain records for compliance.
• Legitimate Interest – to improve our services and protect our business operations.

5. Data Storage and Security

Your data is securely stored on encrypted systems and handled only by authorized team members.
We implement industry-standard safeguards to prevent unauthorized access, alteration, or disclosure.

If any third-party providers (such as payment gateways or courier partners) are used, they are vetted to ensure GDPR compliance.

6. Sharing Your Information

We do not sell, rent, or trade your personal data.
We may share information only with:

• Official embassies or visa centres, when required for processing.
• Third-party service providers who support our operations (e.g., IT hosting, courier delivery).
• Legal authorities, if required by law or court order.

All third parties are required to protect your data and use it only for the agreed purpose.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.
After this period, your data is securely deleted.

8. Your Rights (Under UK GDPR)

As a UK or EU resident, you have the following rights:

• Right to access your personal data.
• Right to correct inaccurate or incomplete data.
• Right to request deletion of your data (“Right to be Forgotten”).
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.

To exercise these rights, contact us at contact@westbridgeholidays.com.

9. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us understand how visitors use our site and allow us to personalize content and offers.
You can disable cookies anytime through your browser settings.

10. Links to Other Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our services are not directed toward children under the age of 16.
We do not knowingly collect personal data from minors.
If you believe we have done so, please contact us, and we will remove such data immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised “Last Updated” date.
You are encouraged to review this page regularly to stay informed.

13. Contact Us

If you have questions, requests, or concerns about how we handle your personal data, please contact us:

📍 WestBridge Holidays
Email: contact@westbridgeholidays.com
Phone/WhatsApp: +44 7848 161277
Website: www.westbridgeholidays.com